Fundamental Concepts of Organizational Behavior:
- Individual Differences:
People have much in common, but each person in this world is also different. Each individual is different from others in several ways. Whether it is intelligence, physique, personality, diction or any such trait, one can find striking differences.
- A whole person
When an individual is appointed, his / her social background likes and dislikes, pride and prejudices – are also hired. A person’s family life cannot be separated from his factory life. It is for this reason the managers shall Endeavour to make factory, a home away from home. They not only strive hard to create a better employee out of a worker, but also a better person in terms of growth and fulfillment.
- Caused Behavior:
Behavior of an employee is caused and not random. The behavior is directed towards some end that the employee believes, rightly or wrongly, is in his/ her best interest. Thus when a worker comes late to his work, pelts stones at a running bus, or abuses a supervisor, there is a cause behind. The manager must realize this basic principle and to solve the problem of late coming or stone pelting, he/she must discover the cause behind the behavior and tackle the issue at its root.
- Human Dignity:
This concept is of a different order from the other three because it is more an ethical philosophy than a scientific conclusion. It confirms that people are to be treated differently from other factors of production because they are of a higher order in the universe. It recognizes human dignity because people are of a higher order; they want to be treated with respect and dignity and should be treated this way. Every job, however simple, entitles the people to do it to proper respect and recognition of their unique aspirations and abilities. The concept of human dignity rejects the old idea of using employees as economic tools.
- Organizations are social systems:
From sociology we learn that, organizations are social systems; consequently, activities therein are governed by social laws as well as psychological laws. Just as people have psychological needs, they also have social roles and status. Their behavior is influenced by their group as well as by their individual drives. In fact, two types of social systems exist side by side in organizations. One is the formal system and other is the informal social system.
- Mutuality of interest.
Mutual interest is represented by the statement that “organizations need people and people also need organizations”. Organizations have a human purpose. They are formed and maintained on the basis of some mutuality of interest among their participants. People see organizations as means to help them reach their goals, while at the same time; organizations need people to help reach organizational objectives. If mutuality is lacking, it makes no sense to try to assemble a group and develop co operation, because there is no common base on which to build.
- Holistic concept:
When the six fundamental concepts of OB are placed together, a holistic concept emerges. This concept interprets people- organizations relationships in terms of the whole person, whole group, whole organization and whole social system. It takes the across board view of people in organizations in an effort to understand as many as possible of the factors that influence their behavior. Issues are analyzed in terms of the total situation affecting them rather than in terms of an isolated event or problem.
Reference: Organisational Behavior. by K. Aswatthapa. 6th Edition.